Your privacy is important to us. It is Kosi Forest Lodge's policy to respect your privacy regarding any information we may collect from you across our website, www.kosiforestlodge.co.za and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
When joining our mailing list or making an enquiry on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you subscribe to a newsletter, fill out a form, Use Live Chat or enter information on our site.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you make a booking, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To send periodic emails regarding your booking or other products and services.
• To follow up with them after correspondence (live chat, email or phone enquiries)
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us on [email protected].
This policy is effective as of 25 May 2018.